Shipping & Delivery

Delivery Costs

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UK Delivery

United Kingdom ‘Mainland’

Free Standard 2 – 3 Day Service

All orders are shipped using Royal Mail Tracked.

United Kingdom (UK): Northern Ireland, Highlands, and Islands (Inc. Channel Islands)

Free Standard 3 – 4 Day Service

All orders are currently shipped using Amazon Fulfillment Services. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.

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European Delivery

EU Member States 

Free Standard 2 – 5 Day Service

All orders are currently shipped using Amazon Fulfillment Services. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.

Non-EU StatesFrom £9.95 

Estimated 4 – 8 Day Service

1 unit = £9.95

2-3 units = £12.95

4-6 units = £16.95

7-12 units = £19.95

More than 12 units = £24.95 *See below for volume orders

(Albania, Belarus, Bosnia & Herzegovina, Gibraltar, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Vatican)

Please see ‘Rest of World’ if the country you were looking for is not included in the above list.

All deliveries are tracked and will be dispatched within 48 hours of ordering from our UK independent fulfilment house.

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North American Delivery

North America, Canada & Mexico

Free Standard 3 – 5 Day Service

All orders are currently shipped using Amazon Fulfillment Services. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.

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Australian Delivery 

£15.95 Standard 4 – 8 Day Service* (Flat rate 1 – 12 units)

*Free Standard 4 – 8 Day Service to launch June 2021, applicable to full product range.

Orders containing Lockabox One Crystal & Lockabox Shelf Pack are currently shipped using Amazon Fulfillment services. All other product lines are shipped using DHL from our independent fulfilment house, in the UK. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.

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Rest Of World Delivery

Rest of World – From £15.95

Estimated standard delivery times may vary please enquire for further information, via: [email protected]

1 unit = £15.95

2-3 units = £18.95

4-6 units = £24.95

7-12 units = £34.95

More than 12 units = £44.95 *See below for volume orders

All deliveries are tracked and will be dispatched within 48 hours of ordering from our UK independent fulfilment house.

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Current Restrictions

Due to the most recent Coronavirus and Brexit restrictions please allow extra time for international deliveries. For further information please email us at [email protected].

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Volume Ordering

Looking to purchase on volume? Please do not hesitate to get in touch with us!

We provide bespoke pricing on orders over 12 units.

Email us: [email protected] or Call us: +44 (0) 1548856574

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Further Information

Deliveries will usually be made on normal working days, Monday to Friday, and will usually occur between 8.00 am and 6.00 p.m. However, some of our suppliers may also deliver on weekends, please see your tracking information.

Whenever possible, goods will be dispatched by standard package post within 48 hours. Please allow up to 5 working days from the date of despatch. We will always obtain a receipt as proof of posting.

In the event that you select a business address, we shall be deemed to have delivered your order to its intended recipient by delivering it to the reception area of the business address and leaving it with a suitable member of staff.

We will deliver to the address as you enter it and can not accept any liability for late or failed delivery if the quoted address is incorrect. Additional charges will be made for redirection or for re-delivery due to postcode error. We are unable to accept orders for delivery to any address containing a PO Box Number.

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Customs and Duties 

Customs charges are built into the delivery fee for each order – respective of which delivery zone they fall into. We constantly monitor customs policies internationally and reserve the right to change the price of delivery to any country in reaction to any changes to policies worldwide.

Please be aware, ‘Rest of World’ deliveries may be subject to customs inspections and additional checks on arrival in your country, that are out of our control. All international orders will be tracked, and your tracking information should be made available to you upon shipping of the order. Once sent, these deliveries are no longer the responsibility of Lockabox®. If you’ve any concerns about the status of your order, please contact us at [email protected].

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